• Care Home
  • Care home

The Retreat

Overall: Good read more about inspection ratings

64 Hall Lane, Walton On The Naze, Essex, CO14 8HD (01255) 675948

Provided and run by:
Peter House Care Limited

Important: The provider of this service changed. See old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about The Retreat on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about The Retreat, you can give feedback on this service.

3 February 2023

During a routine inspection

About the service

The Retreat is a residential care home providing accommodation with personal care for to up to 5 people with a learning disability or autistic people. At the time of our inspection there were 3 people using the service.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

People’s experience of using this service and what we found

We found the service were following the principles and values of Right Support, Right Care, Right Culture, and other best practice guidance.

Right Support:

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff supported people to take part in activities of their choosing, and to join in new activities and past times. The service was designed and furnished to meet people’s needs and was well maintained and clean. Staff supported people well with their medicines and ensured people’s health needs were met.

Right Care:

There were enough suitably trained staff to keep people safe and meet their needs and wants. Staff had received training and understood how to keep people safe from poor care or the risk of abuse. People were treated with dignity and respect, and staff actively promoted people’s independence.

Right Culture:

The service included people in their own care planning, making sure their voice was clear throughout their care plans, including the voice of those important to them. People enjoyed a varied and active life within the service. The service was kept under regular review to look for new ways to improve the quality of care provided. Managers fostered an inclusive and supported environment within the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for the service under the previous provider was good (published on 15 January 2020.)

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.