We carried out a review of the data available to us about Appleford Homes on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Appleford Homes, you can give feedback on this service.
Appleford Homes is a domiciliary care agency providing personal care to people living in their own homes. At the time of the inspection, the service was supporting two people with personal care. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. The service was supporting adults of all ages; people with physical disabilities and people with learning disabilities or autistic spectrum disorder.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported by staff to pursue their interests, so people had a fulfilling and meaningful everyday life. Staff supported people to achieve their aspirations and goals.
Right Care
People received kind and caring support. Staff understood and responded to people's individual needs and knew how to protect people from poor care and abuse. The service had enough appropriately skilled staff to meet people's needs. People received care that supported their needs and aspirations, focusing on their quality of life, and following best practice. Staff and people cooperated to assess risks people might face and where appropriate, staff encouraged and enabled people to take positive risks.
Right culture
People led inclusive and empowered lives because of the ethos, values, attitudes and behaviours of the management and staff. Staff knew and understood people well and were responsive, supporting their aspirations to live a quality life of their choosing. People and those important to them, were involved in planning and reviewing care. The quality of support provided to people, involving the person, their families and other professionals as appropriate was consistently reviewed.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 18 December 2019 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.