We carried out a review of the data available to us about Caroline Hill Aesthetic Skin Clinic on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Caroline Hill Aesthetic Skin Clinic, you can give feedback on this service.
This service is rated as Good overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at Caroline Hill Aesthetic Skin Clinic as part of our inspection programme of a new provider registration for the service. This was a first rated inspection for the service that was registered with the Care Quality Commission (CQC) in January 2020.
This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Caroline Hill Aesthetic Skin Clinic provides a range of non-surgical cosmetic interventions, for example wrinkle relaxing injections which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.
The registered provider for the service is Caroline Hill Aesthetic Skin Clinic Limited who provides treatments privately and also provides some treatments, for example, varicose vein treatments under a contract with Sheffield Teaching Hospitals NHS Foundation Trust to patients on the NHS waiting list for the procedure. The registered provider has a legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The provider received feedback from 25 patients who attended the service in May 2021 for regulated treatments which were shared with the commission during the inspection. Feedback from patients was positive about the service. They told us staff were friendly, efficient, kind and professional.
Our key findings were:
The areas where the provider should make improvements are:
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care