We carried out a review of the data available to us about Coltash Road on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Coltash Road, you can give feedback on this service.
About the service
Coltash Road is a supported living service providing personal care and support for people with a learning disability and /or autistic people. At the time of the inspection the service was provided to five people. The accommodation was within one converted residential house. The service can support up to five people.
People’s experience of using this service and what we found
Right Support
People were supported to have choice, control and independence. Staff focused on people’s strengths and abilities. People were encouraged and supported to pursue interests that they loved and interested them. One person had decorated their flat in a transport theme that reflected their passion for their hobby. Coltash Road gave people with a safe and clean environment that provided people with the privacy of their own flats, while promoting a communal and inclusive environment.
People were supported with making their own choices in every aspect of their daily lives. Staff ensured that freedoms were not restricted as much as possible and people were supported to make decisions through effective planning and communication with staff. People were supported by staff who communicated with them effectively to ensure needs were met and in a way that promoted wellbeing.
Right Care
We saw people receiving kind and compassionate care. People were very comfortable around staff and regularly engaging with them in conversation. People were seen smiling and laughing throughout the inspection. When some people required additional support, staff were responsive in providing this. Staff were skilled and knowledgeable about people’s communication needs. Staff understood how to protect people from poor care and abuse. People were encouraged to undertake activities and tasks to increase their independence, while taking positive risks, where appropriate.
Right Culture
Staff ensured that people’s wishes and needs were at the forefront of the support they provided. People led empowered lives and the ethos and culture of the service supported this. Management and staff understood the principles of positive behaviour support (PBS) which meant that, together with a good knowledge of people’s needs, staff were able to effectively understand and support people should they were distressed. Staff received effective, person centred training that provided them with the skills to understood good practice in promoting the strengths, and supporting the needs of, people with Autism and a learning disability.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
This service was registered with us on 25 November 2019 and this is the first inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.