We carried out a review of the data available to us about Combined Care Ltd. Wentworth House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Combined Care Ltd. Wentworth House, you can give feedback on this service.
Combined Care Ltd – Wentworth House is a domiciliary care agency providing personal care to people in their own home.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
There were three people being supported at the time of the inspection, all of whom were in receipt of the regulated activity of personal care.
People’s experience of using this service and what we found
People were supported safely and treated with kindness and respect. People told us they were very happy with their care and staff were friendly and professional.
People’s medicine was administered safely and monitored to ensure it was reviewed by a medical professional if there were any changes to their health.
People were supported by staff who were trained to meet their needs and understood the importance of promoting choice and personalised care.
Staff prepared food and drink for people and ensured people’s preferences were maintained. Staff worked with health professionals to support them with all equipment for eating and mobility or other health concerns.
People told us the service was well managed and staff went out of their way to help and could not do more for them.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 29/11/2019 and this is the first inspection.
Why we inspected
This was a planned inspection based on the date of registration.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.