Updated 2 November 2022
We undertook a follow up focused inspection of Rozsa Dental Clinic on 13 October 2022.
This inspection was carried out to review, in detail, the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was carried out by a Care Quality Commission, (CQC) inspector.
At our inspection on 4 March 2022 we found the registered provider was not providing well-led care and was in breach of Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Rozsa Dental Clinic on our website www.cqc.org.uk.
As part of this inspection we asked:
- Is it well-led?
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations. The provider had made improvements in relation to the regulatory breach we found at our inspection on 2 March 2022.
Background
Rozsa Dental Clinic is in Henley-on-Thames and provides private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. On street parking, including dedicated parking for disabled people, is available near the practice.
The dental team includes two dentists, two specialists, one hygienist, one sedationist, one dental nurse, one trainee dental nurse and a receptionist. The practice has one treatment room.
During the inspection we spoke with the principal dentist, a dental nurse and a receptionist.
We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
- Tuesday 8.30am to 9.30pm
- Wednesday 9am to 6pm
- Thursday 10am to 8pm
- Friday 9am to 6pm
- Saturday 9am to 6pm
- Sunday 9am to 6pm
Our key findings were:
- The provider had quality assurance processes to encourage learning and continuous improvement.
These improvements showed the provider had taken action to improve the quality of services for patients and comply with the regulations when we carried out a follow-up focused inspection on 13 October 2022.