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Inspection Summary


Overall summary & rating

Good

Updated 1 August 2019

About the service

Your Life (Ipswich) operates an assisted living scheme in a purpose-built private development called Booth Court. This service is a domiciliary care agency. It provides personal care to older people living in their own flats. The development within central Ipswich consists of 60 flats privately owned and occupied by older people who also share some communal areas and facilities; such as a dining rooms, lounges and gardens.

Not everyone using Your Life (Ipswich) received a regulated activity; CQC only inspects the service being received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

At the time of our comprehensive inspection of 12 June 2019, there were eight people in receipt of the regulated activity of personal care.

People’s experience of using this service:

Effective systems were in place to ensure people's safety. Risks were assessed and monitored, sufficient staff were deployed, and safe recruitment procedures were followed.

Staffing levels enabled people to maintain choice and involvement in their care and daily routine.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were treated with respect and their privacy and dignity was protected. People were supported and encouraged to remain independent.

The provider had instilled quality assurance systems to monitor the quality and safety of the care

provided. People were asked for their views and their suggestions were used to improve the service and make any necessary changes.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 22 December 2016)

Why we inspected

This was a planned inspection based on the previous rating.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Your Life (Ipswich) on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 1 August 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 1 August 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 1 August 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 1 August 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 1 August 2019

The service was well-led.

Details are in our well-Led findings below.