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Inspection carried out on 16 April 2021

During an inspection looking at part of the service

Baycroft Fairfield is a ‘care home’ providing accommodation, nursing and personal care for up to 75 people. At the time of our inspection there were 10 people using the service.

We found the following examples of good practice.

There was a designated area for visits to take place. Additional systems had been applied to support people with maintaining contact with family and friends which included window visits, use of computer tablets , telephone calls , use of social media and garden visits.

Internal training had been provided to all staff on how to wear, put on and take off personal protective equipment (PPE). This was continuously monitored by the registered manager and discussed during team meetings and supervision. In addition, formal competency checks were completed to ensure staff applied safe practice.

The provider had produced a safety and well-being guide for people and their families. This provided information in a pictorial format advising of the measures that the provider had taken during the COVID-19 pandemic to mitigate risk.