We carried out a review of the data available to us about The Beeches on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Beeches, you can give feedback on this service.
The Beeches is a residential care home providing personal and nursing care to 39 people who lived with dementia. The service can support up to 45 people across three separate units.
People’s experience of using this service and what we found
People received safe care and treatment. The environment was clean and well-maintained. Infection prevention and control standards were robust. Staff safeguarded people from abuse and improper treatment. People received their medicines as prescribed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff assessed people’s needs in a person-centred way and referred them to external health care specialists when needed. People told us they enjoyed the food provided and we observed staff were attentive to people’s needs and preferences at mealtimes.
Staff told us they were supported and received sufficient training to undertake their roles and responsibilities. The provider was committed to staff development and offered educational placements for student nurses. Staff supported people to make choices about their end of life care, people’s representatives told us they felt involved.
Staff supported people in a kind, dignified and respectful way.
Staff supported people to maintain their identity. Staff understood people’s needs and preferences. We observed people engaged in meaningful activities. Staff supported people and their representatives to discuss and make decisions about their end of life priorities and preferences.
The senior management team quality assured the service and evidenced lessons learnt when things went wrong. There was a transparent and caring culture throughout the organisation. Staff worked in partnership with visiting professionals and acted on their recommendations.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 28/10/2019 and this is the first inspection.
Why we inspected
This was the first inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
We found the following examples of good practice.
People were admitted to the service safely. People were tested for COVID-19 prior to their arrival and were cared for in their own room for an initial period of fourteen days. During this time, a keyworker was assigned to the person to help them settle in and ensure their needs were met.
A safe visiting procedure was in place and followed. Any visitors to the service had their temperature taken and completed a health screening questionnaire. Physical visits to the home were facilitated for people's
relatives in times of exceptional circumstances, such as end of life care. The service had installed two specially designed outdoor visiting pods to enable people to see their loved ones in comfort.
The service was registered for regular testing to ensure people and staff were tested frequently.
Policies and procedures were available to staff to provide guidance on maintaining good infection control practices.
Cleaning schedules and audits were in place to help minimise the risk of infection. The service was clean and well maintained.
The service worked in partnership with external professionals such as Infection Control Teams to help implement best practices.