10 November 2021
During a routine inspection
National Star College at Ledbury Road is a residential care home (in one adapted building), providing personal and nursing care for up to seven people with a learning disability. At the time of the inspection there were six people living at the home.
People’s experience of using this service and what we found
Staff had good knowledge of safeguarding processes and how to help people stay safe. There were enough staff to support people safely.
People's care plans and risk assessments were up to date and reviewed regularly.
People received their medicines safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff supported people with kindness and compassion. People's privacy and dignity was maintained.
Systems were effective for monitoring the quality and safety of the services provided.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture. The service maximised people's choice, control and independence. Care was person-centred and promoted people's dignity, privacy and human rights. The ethos, values, attitudes and behaviours of leaders and care staff ensured people using services lead confident, inclusive and empowered lives.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
This service was registered with us on 03 December 2019 and this is the first inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.