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Clare Care Care Home Services without Nursing Good

The partners registered to provide this service have changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 24 April 2018

Clare Care is a care home which accommodates up to three adults with learning disabilities. At the time of the inspection, two people were living at the home. Each person has their own bedroom and the use of communal areas including a lounge, kitchen/diner and bathroom.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided and we reviewed both areas during this inspection.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The registered manager had recently left the service and the provider had taken up the position of manager and was in the process of applying to CQC to become the registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Risks to people were assessed and measures were taken to reduce the likelihood of harm occurring. Staff knew the different types of abuse and how to recognise and report any concerns they had. The process for recruiting new staff was safe and thorough and there were sufficient staff to meet people’s needs and keep them safe. Medication was managed and stored safely and people received their medicines at the right times.

People received care and support from staff who received appropriate training and supervision for their role. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People's consent was obtained prior to the delivery of any care and support. People's dietary needs were understood and met and people were provided with food and drink appropriate to their needs.

People were treated with dignity and respect and their privacy was promoted. Staff were knowledgeable about people and they had formed positive relationships with them.

People’s needs were kept under review and updated accordingly. Information was made available to people in an accessible format. A complaints policy and procedure was made available to people and relevant others. People were confident about complaining should they need to.

The leadership of the service was inclusive and positive. The quality and safety of the service was assessed and monitored and improvements were made.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 24 April 2018

The service remains Good

Effective

Good

Updated 24 April 2018

The service remains Good

Caring

Good

Updated 24 April 2018

The service remains Good

Responsive

Good

Updated 24 April 2018

The service remains Good

Well-led

Good

Updated 24 April 2018

The service remains Good