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Inspection Summary


Overall summary & rating

Good

Updated 7 May 2021

Jackson House is a small care home providing accommodation and nursing care for up to four adults with a learning disability and/or mental health needs. At the time of our visit, two people lived at the home.

We found the following examples of good practice.

The provider had developed detailed policies, procedures and risk assessments to manage risks relating to the COVID-19 pandemic. These were clearly written and regularly updated.

Systems were in place to screen visitors for symptoms of COVID-19. People were supported to keep in touch with their loved ones though face to face visits, telephone and video calls.

Staff wore appropriate personal protective equipment (PPE) and had access to adequate supplies. People receiving care also confirmed staff wore PPE when supporting them.

Signage and information was prominently displayed. Posters displayed were in an easy to read format using a mixture of words and pictures. These were effective in helping people living at Jackson House understand the risks associated with COVID-19.

Staff undertook regular COVID-19 tests and daily temperature checks. People living at the service were also monitored for symptoms of COVID-19 so that signs of ill-health were picked up quickly and appropriate action taken.

Inspection areas

Safe

Good

Updated 7 May 2021

Further information is in the detailed findings below.

Effective

Good

Updated 7 May 2021

Caring

Good

Updated 7 May 2021

Responsive

Good

Updated 7 May 2021

Well-led

Good

Updated 7 May 2021