Edge Hill Health Centre is responsible for providing primary care services to approximately 8821 patients. The practice has a General Medical Services (GMS) contract and offers a range of enhanced services such as flu and shingles vaccinations, unplanned admissions and timely diagnosis of dementia. The number of patients with a long standing health condition is about average when compared to other practices nationally. The practice has 8 GP partners, one salaried GP, two practice nurses, one immunisation nurse and one health care assistant. In support of this they have a practice and business manager, one office manager, one reception supervisor and a number of administration and reception roles. The practice is a medical training practice.

The practice is open from 8am to 6.30pm Monday to Friday. Patients can book appointments in person, via the telephone or online. The practice provides telephone consultations, pre-bookable consultations, urgent consultations and home visits. The practice treats patients of all ages and provides a range of primary medical services. Home visits and telephone consultations are available for patients who required them, including housebound patients and older patients. There are also arrangements to ensure patients receive urgent medical assistance out of hours when the practice is closed.

The practice is part of the Liverpool Clinical Commissioning group in the city centre area of Kensington. The Kensington neighbourhood is the fifth most deprived in the city. In addition it is estimated that the average household income is significantly lower than both the Liverpool and national averages. Unemployment is significantly higher than the city rate (9.3% compared to 7.2%) and 6.1% of the population are long term sick or disabled. A significantly higher proportion of housing tenure is social or privately rented; 63.4% compared to 51.5% across the city. People living in more deprived areas tend to have greater need for health services. The population is younger than the city average with a significantly higher proportion of children aged 0-4 and fewer people aged 85 plus.