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Inspection Summary


Overall summary & rating

Good

Updated 3 February 2021

Redclyffe House is a residential home. The home provides support for up to 12 people with learning disabilities. At this inspection there were 12 people living in the service

We found the following examples of good practice.

The registered manager had followed current guidance in relation to infection prevention and control. The home has been temporarily closed to non-essential visitors due to a recent positive Covid 19 result from a member of staff, the registered manager carried out a risk assessment and consulted with people and families and due to the increased risk to service users and other people, a decision was made to keep the home closed to non-essential visitors. The registered manager advised they would be reviewing visiting restriction in 10 days following inspection. Measures had been implemented to ensure when people did visit the home, current guidance regarding visiting, personal protective equipment (PPE) and social distancing was followed.

The registered manager and staff communicated regularly with family of people living in the home. They also had effective relationships with other professionals such as GP surgeries for the benefit of people living in the home.

The home was clean and tidy and had designated cleaning staff. Housekeeping and care staff were documenting cleaning being carried out within the home. All staff ensured regular disinfection of frequently touched surfaces of the home for example handrails and door handles.

There were adequate PPE supplies in the service. This was always located at designated points throughout the home to ensure staff had access to required PPE. We observed staff donning, doffing and wearing PPE appropriately.

Staff had worked hard to support people's wellbeing during the pandemic by providing in-house activities and also spent time with people to help ensure they did not feel isolated.

The provider and registered manager supported staff with their well-being during the pandemic with supervision, informal chats and with information packs to support staff wellbeing.

There was an infection control policy and contingency plan in place that had been up dated as guidance had changed.

Inspection areas

Safe

Good

Updated 3 February 2021

Inspected but not rated.

Effective

Good

Updated 3 February 2021

Caring

Good

Updated 3 February 2021

Responsive

Good

Updated 3 February 2021

Well-led

Good

Updated 3 February 2021