Background to this inspection
Updated
17 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 25 January 2022 and was announced. We gave the service 24 hours’ notice of the inspection.
Updated
17 February 2022
Shakespeare Court is a care home for people requiring personal and/or nursing care. The service has four units, but only two were open and occupied at the time of inspection. Across these two units there were 30 people living at the home. The service is registered for a maximum of 80 people.
We found the following examples of good practice.
The service had appropriate procedures in place for visiting, including checking of COVID-19 passports for visiting professionals.
The registered manager has facilitated visits for people during the pandemic, inclusive of remote video calls and onsite visits safely and regularly.
The service was clean and tidy throughout. There were robust cleaning schedules inclusive of high touch point areas, to promote safe infection control practices.
Staff had received all appropriate infection prevention and control training. This included the correct use of personal protective equipment (PPE), and donning and doffing safely. Staff were observed to be wearing PPE correctly.
The registered manager had managed risks to people from outbreaks through appropriate isolation and separation of areas within the service.