• Care Home
  • Care home

Barham Care Centre

Overall: Good read more about inspection ratings

Church Lane, Barham, Ipswich, Suffolk, IP6 0PS (01473) 830247

Provided and run by:
Optima HCI Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 10 June 2021

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

This inspection was carried out by three inspectors and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Barham Care Centre is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

We gave a very short notice period of 15 minutes to the service prior to our inspection visit. This was to ensure the safety of all involved and to assess any risks in respect of COVID-19

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service.

We used the information the provider sent us in the provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We used all of this information to help plan our inspection.

During the inspection

We spoke with three people who lived at the service and 12 relatives about their experience of the care provided. We also had email contact with a further three relatives. We spoke with six members of staff during our visit and had email contact with a further six staff in order that they could provide their feedback.

We reviewed multiple people's care files, daily records of care and medication records. We also reviewed staff personnel files. We looked at a sample of the service's quality assurance systems, the provider's arrangements for managing medication, staff training and supervision records, and complaint and compliment records.

After the inspection

We continued to seek clarification from the provider to validate evidence found. We looked at training data and quality assurance records. We received additional information and feedback from professionals who work in the local authority who were familiar with the service.

Overall inspection


Updated 10 June 2021

About the service

Barham Care Centre provides accommodation, nursing and personal care for up to 44 people. There were 34 people living in the care home when we visited on 5 May 2021. The home is situated in Ipswich, Suffolk.

People’s experience of using this service and what we found

Staff knew how to safeguard people from the risk of harm and abuse. Staff were recruited safely, and they received appropriate training and support to equip them with the necessary skills to meet people’s needs.

Staff were kind and caring and had good relationships with people. They understood people's needs and preferences and provided personalised care. People had a choice of meals and enjoyed a varied and balanced diet.

People made their own choices about where they spent their time and had the opportunity to participate in a range of recreational and social activities.

The service communicated well with relatives and friends and worked productively with other agencies and professionals.

The registered manager had a good understanding of their responsibilities in relation to the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice.

The registered manager had systems in place to monitor and provide good care and these were reviewed on a regular basis.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Why we inspected

This was the first ratings inspection for this newly registered service following the sale to a new provider in September 2019.

We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.