Archived: Bubbaview

Updated 30 November 2022

Bubbaview is an individual location in Ferring, Worthing. It is a non-medical location that carries out baby scanning services which are non-diagnostic. Services involve 2D, 3D, and 4D scans from 10 weeks of pregnancy and include gender identification through ultrasound scanning and genetic blood testing through phlebotomy.

Updated 30 November 2022

We have not rated this service before. We rated it as good because:

• The service had enough staff to care for women and keep them safe. Staff had training in key skills, understood how to protect women from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to women, acted on them and kept good care records. The service had limited safety incidents at the location.
• Managers provided good care and treatment. Managers worked well together for the benefit of women, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information.
• Managers treated women with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to women and their families.
• The service planned care to meet the needs of local people, took account of women's individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long their results.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Managers understood the service’s vision and values, and how to apply them in their work. Managers were focused on the needs of women receiving care. Managers were clear about their roles and accountabilities. The service engaged well with women and the community to plan and manage services and all staff were committed to improving services continually.

However:

• The service did not have up to date Control of Substances Hazardous to Health (COSHH) records for cleaning products used at the location.
• The service did not have literature visible for patients that showed feedback and complaint processes at the location.
• Staff did not have training associated with the Mental Health Act and Mental Capacity Act.

Updated 30 November 2022

We have not rated this service before. We rated it as good because:

• The service had enough staff to care for women and keep them safe. Staff had training in key skills, understood how to protect women from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to women, acted on them and kept good care records. The service had limited safety incidents at the location.
• Managers provided good care and treatment. Managers worked well together for the benefit of women, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information.
• Managers treated women with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to women and their families.
• The service planned care to meet the needs of local people, took account of women's individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long their results.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Managers understood the service’s vision and values, and how to apply them in their work. Managers were focused on the needs of women receiving care. Managers were clear about their roles and accountabilities. The service engaged well with women and the community to plan and manage services and all staff were committed to improving services continually.

However:

• The service did not have up to date Control of Substances Hazardous to Health (COSHH) records for cleaning products used at the location.
• The service did not have literature visible for patients that showed feedback and complaint processes at the location.
• Staff did not have training associated with the Mental Health Act and Mental Capacity Act.