During an assessment under our new approach
Richmond Road Medical Centre is a GP practice serving approximately 24,886 patients under a contract with NHS England. The service is in Hackney, East London. The National General Practice Profiles show that the practice population had a larger young working-age population compared to the national average. The local population is ethnically diverse. Over half of the population are White; 21% are Black; 7% are Asian; 7% are Mixed and 7% are classified as ‘Other’. According to data published by the Office for Health Improvement and Disparities, the service’s population falls within an area with a deprivation score of 3 out of 10 (with 1 being the most deprived and 10 being the least deprived). We assessed 33 quality statements across the five key questions: Safe, Effective, Caring, Responsive, and Well-led. The assessment included a site visit on 20 March 2026. The service demonstrated efforts to ensure patients could access the care and treatment they needed in a timely manner. Continuity of care was maintained, including during transitions between services. Leaders showed a strong understanding of local population needs and the challenges facing the service. They also promoted staff well-being, and staff reported enjoying their roles and feeling well supported.
This was the first inspection of the service since its registration in 2019. The service has been rated outstanding overall and in the effective, responsive and well-led key questions.