We carried out a review of the data available to us about Tranby Park Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Tranby Park Care Home, you can give feedback on this service.
Tranby Park Care Home is a residential care home providing personal care for up to 64 younger adults and older people who may be living with a physical disability or dementia. Accommodation is provided in one purpose-built building over three floors. ‘Haven’ on the second floor supports people living with dementia. The service was supporting 32 people at the time of our inspection.
People’s experience of using this service and what we found
The service was extremely well-led. The registered manager was committed to continually improving the service, promoting people’s wellbeing and providing support to improve their quality of life. There was a distinctive person-centred culture within the service in which feedback was actively encouraged, and used to drive improvements. People felt empowered to share their opinions and their views were at the heart of how the service was run. Robust and regular audits were used to continually identify and address any issues relating to the quality and safety of the service. The provider and registered manager were proactive and highly motivated in striving for excellence.
People received safe and effective care and support to meet their needs. Staff were kind and caring in the way they supported people to maintain their dignity.
People were protected from the risk of abuse and avoidable harm. Staff were safely recruited, and they understood their responsibility to identify and report any safeguarding concerns. The registered manager was proactive in reporting and responding to any issues or concerns.
Medicines were managed and administered safely. The environment was clean, safe and well-maintained.
People’s needs were assessed, and risks identified. Care plans and risk assessments were put in place and regularly reviewed. This ensured staff had the information they needed to provide effective care. Staff worked closely with healthcare professionals to promote people’s health and wellbeing. We made a recommendation about reviewing how monitoring charts were used to check and make sure people’s needs were met.
Sufficient staff were deployed to safely meet people’s needs, although people told us they sometimes had to wait for assistance at busy times. The registered manager continually monitored staffing levels to help identify any issues or concerns.
Staff completed a comprehensive range of training. Regular supervisions and ongoing support helped staff to feel valued, build their confidence and support them to continually improve and develop their practice.
People benefitted from a spacious purpose-built environment, which was specifically designed to meet their needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People had the opportunity to participate in a wide range of meaningful activities.
Staff were compassionate, respectful and kind in their approach to planning and meeting people’s needs at the end of their life.
For more details, please see the full report which is on the Care Quality Commission’s (CQC) website at www.cqc.org.uk.
Rating at last inspection
This service was registered with us on 22 August 2019 and this is the first inspection.
Why we inspected
This was a planned inspection based on when the service was registered.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.