• Hospice service

HOSPICECARE

Overall: Good read more about inspection ratings

Unit 3, Greensfield Industrial Estate, Willowburn Avenue, Alnwick, NE66 2DG (01655) 606515

Provided and run by:
The North Northumberland Hospice

Important: This service was previously registered at a different address - see old profile

All Inspections

25 October 2023

During a routine inspection

This service had never been inspected and rated by CQC (Care Quality Commission). Following this inspection, we rated it as good because:

  • The service had robust governance process in place to support the delivery of a safe effective service.
  • The service maintained comprehensive high quality staff files.
  • Robust systems to monitor staff training were in place, which ensured high levels of training compliance.
  • Patient risk assessments were recorded and reviewed.
  • Patient records were comprehensive, and all staff could access them easily.
  • Multidisciplinary meetings held across several areas within Northumberland had representation from HOSPICECARE nursing staff.
  • The service had a clear vision for the future with a strategy to deliver it.