Updated 2 April 2025
Date of assessment 19 September to 19 November 2024. Gable Healthcare Service Ltd is a domiciliary care agency and a supported living service to people in their own homes. At the time of our assessment there was 1 person using the service. An assessment has been undertaken of a service that is used by autistic people or people with a learning disability but is not registered as a specialist service. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. As part of our assessment activity, we undertook an on-site visit on 19 September 2024, we visited a person in their home on 19 November 2024. This assessment was prompted by information we held about this service. During this assessment, we found several concerns with the quality and safety of care. The model of care and setting did not always maximise people’s choice, control and independence. Care was not always person-centred to promote people’s dignity, privacy and human rights. The ethos, values, attitudes and behaviours of leaders and care staff did not always ensure people using services lead confident, inclusive and empowered lives. We identified three breaches of the legal regulations in relation to safe care and treatment, staffing and governance.