You are here

Inspection Summary


Overall summary & rating

Good

Updated 29 January 2021

Heathcotes (Wigston) is registered to provide accommodation and personal care for up to eight adults with learning disabilities and autism. At the time of our inspection there were six people using the service.

We found the following examples of good practice:

¿ Visitors followed the provider’s infection prevention and control procedures which included temperature checks, hand washing and sanitising and wearing PPE (personal protective equipment).

¿ People using the service were risk assessed to ensure that if they did see relatives and friends this was done as safely as possible.

¿ People using the service socially distanced. Communal areas had been re-configured to make it easier for people to do this.

¿ Where necessary people’s one-to-one hours were increased to reduce the risks of social isolation and enable them to leave the service accompanied by staff for exercise.

¿ Staff who previously worked at another of the provider’s services on the same site no longer did this to ensure infection prevention and control guidelines were followed.

¿ Systems were in place to shield and isolate people where necessary considering their rights and best interests.

¿ Staff were trained in infection prevention and control. Essential face-to-face training in restraint was provided in a socially distanced format.

¿ Staff were regularly tested for COVID-19. People were risk assessed regarding testing as not all wanted to take part in the testing programme.

¿ The premises were well-ventilated, clean and hygienic. Staff used effective cleaning products to prevent and control infection.

¿ Staff had supervisions and meetings to support their well-being and keep them up-to-date with the latest IPC guidance.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 29 January 2021

We were mostly assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 29 January 2021

Caring

Good

Updated 29 January 2021

Responsive

Good

Updated 29 January 2021

Well-led

Good

Updated 29 January 2021