We carried out a review of the data available to us about Kinetic Nursing Services on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Kinetic Nursing Services, you can give feedback on this service.
Kinetic Nursing Services is a domiciliary care agency providing care and support to people in their own homes in the community. The service provides help with people's personal care needs in Rotherham and surrounding areas. At the time of the inspection they were providing personal care for 128 people.
People’s experience of using this service:
People and relatives we spoke with told us staff were excellent and made them feel safe. Staff understood safeguarding and whistleblowing procedures. We found adequate staff were employed to meet people’s needs. The recruitment process was robust to ensure only staff suitable to work with vulnerable adults were employed. The registered manager promoted a focus on openness and transparency. This ensured staff learned when things went wrong. Accidents and incidents were monitored to enable positive risk taking. People were protected by the prevention and control of infection. Medication systems were in place and followed by staff to ensure people received their medicines as prescribed. Improved documentation was implemented at the time of our inspection.
Staff were extremely knowledgeable about people needs, people told us the care provided was person-centred and individualised. Staff said training was good and kept their knowledge up to date. Staff were supervised and supported. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People who required support with meals were supported to be able to receive a balanced diet. People had access to health care professionals, staff worked closely with professionals to ensure people's needs were met. Professionals we spoke with told us the care provided was excellent.
People told us the staff were kind and caring. People were involved in their care planning to ensure their decisions and choices were reflected. Most people told us they were supported by the same group of staff, which ensured consistency. People told us staff were flexible and their care was consistently delivered to meet their needs and choices. People received care that was responsive to their needs. Staff understood people’s needs, including social, cultural, values and beliefs.
People were supported at the end of their life. The agency worked closely with health care professionals and provided outstanding end of life care. The staff ensured people and their families wishes were explored and plans developed so these were met. Staff were extremely passionate to ensure all people's needs were met and wanted to provide the highest possible quality of care including supporting family members.
There was a robust quality monitoring system in place to ensure continued improvements.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection:
This service changed registration details with us on 24 July 2019 and this is the first inspection since. The last rating for the service under the previous registration was good, published in 2017.
Why we inspected:
This was a planned inspection based on the date of registration.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow Up:
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.