The Care Quality Commission
  • Dentist
  • Dentist

Mydentist - Hillside - Bramcote Also known as mydentist

265 Derby Road, Bramcote, Nottingham, Nottinghamshire, NG9 3JA (0115) 939 7510

Provided and run by:
D and L Jordan Limited

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 13 October 2025.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Mydentist - Hillside - Bramcote is part of Mydentist a dental group provider. The practice is in Nottingham and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available near the practice.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 18 staff, of which there were 6 dentists, 8 dental nurses (3 of whom are trainees), 1 dental hygienist, 1 receptionist, 1 treatment coordinator and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 3 dental nurses and the practice manager.

14 January 2014

During a routine inspection

We spoke to one patient and observed other patients attending the practice (with their consent) for appointments during our visit.

We saw patients had a good relationship with the staff and they were greeted in a polite and respectful manner when they arrived at the practice. There was sufficient information available to help patients make informed choices.

We found patients gave consent to their care and treatment and they received care and treatment that met their needs. One patient said, 'The dentist always discusses any treatment options with me before delivering any treatment. We always talk through what they are going to do.'

We found the practice to be calm and relaxed. The patients we spoke with were complimentary about the staff who worked there. One patient said, 'They make you feel welcome. I have been coming here a long time and the staff are very nice.'

We found the practice was clean and tidy with two named staff members responsible for ensuring the service adhered to the code of practice for infection control . The practice manager told us there was some refurbishment being undertaken, which we saw during our visit, but this did not impact on the patients when they received any treatment.

We saw the practice supported the staff to complete their continuing professional development and when required they attended training courses accordingly.

We saw copies of assessment and monitoring of the quality of the service that had been provided.