• Doctor
  • GP practice

Rosmellyn Surgery

Overall: Good read more about inspection ratings

St Clare Medical Centre, St Clare Street, Penzance, TR18 3DX (01736) 333090

Provided and run by:
Dr S J Williams and Partners

Important: This service was previously registered at a different address - see old profile

Latest inspection summary

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Background to this inspection

Updated 15 October 2019

Rosmellyn Surgery is located at St Clare Medical Centre, St Clare Street, Penzance, TR18 3DX.

The surgery has good transport links and there is a pharmacy located onsite.

The practice moved to the purpose-built medical centre in January 2019, it shares the premises with two other GP practices. Although the practice remains independent of the other practices, all three practices share health and safety management systems, emergency medicines and equipment.

The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services, family planning, surgical procedures and treatment of disease, disorder or injury. These are delivered from both sites.

Rosmellyn Surgery is situated within the Kernow Clinical Commissioning Group (CCG) and provides services to approximately 6,800 patients under the terms of a personal medical services (PMS) contract. This is a contract between general practices and NHS England for delivering services to the local community.

The practice has four GP partners, three of which are female and one is male, and a GP registrar. The practice employs an advanced nurse practitioner, three practice nurses (two of which are prescribers) and four health care assistants. There is also a practice manager, a clinical systems manager, two secretaries, seven reception and administration staff and a facilities manager who works across all three practices.

Information published by Public Health England, rates the level of deprivation within the practice population group as three, on a scale of one to ten. Level three represents a higher level of deprivation and level ten the lowest. Average life expectancy for males and females is comparable to local and national averages.

The practice is open between 8.30am and 6pm Monday to Friday. Extended hours appointments are available to book with GPs, nurses and health care assistant between 6.30pm until 8pm every Tuesday and between 9am and 3pm every third Sunday. When the practice is closed patients are directed to contact the out-of-hours service by using the NHS 111 number.

Overall inspection

Good

Updated 15 October 2019

We carried out an inspection of Rosmellyn Surgery on 28 August 2019 following our annual review of the information available to us, including information provided by the practice. Our review indicated that there may have been a significant change to the quality of care provided since the last inspection.

This inspection focused on the following key questions:

  • Effective
  • Well-led

Because of the assurance received from our review of information we carried forward the ratings for the following key questions:

  • Safe – Good
  • Caring – Good
  • Responsive – Good

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good for the provision of Effective and Well-led services and for all population groups. The overall rating is Good.

We found that:

  • Patients received effective care and treatment that met their needs.
  • The practice had a comprehensive programme of quality improvement activity and routinely reviewed the effectiveness and appropriateness of the care provided.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • There was compassionate, inclusive and effective leadership at all levels.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
  • There were governance structures and systems which were regularly reviewed.

Whilst we found no breaches of regulations, the provider should:

  • Continue to promote uptake of health monitoring for patients with long-term conditions.
  • Continue to promote the uptake of cervical screening.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care