We carried out a review of the data available to us about Omanes Care Limited on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Omanes Care Limited, you can give feedback on this service.
Omanes Care is a domiciliary care service providing personal and nursing care to people living in their own homes. At the time of the inspection, the service was supporting one person.
People who use the service may not always receive personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
People’s experience of using this service and what we found
People felt safe and well supported. Identified risks had been assessed and regularly reviewed. Staff received appropriate training for their roles. People were given their medicines safely and staff followed infection prevention and control procedures.
People were asked to give their consent for support and the principles of the Mental Capacity Act were followed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff treated people with respect and upheld their privacy and dignity. People described staff as kind and caring and relatives were satisfied their family members were in safe hands. Staff knew people well and encouraged people to be as independent as possible.
Care plans included all information needed to support people safely and in accordance with their wishes and preferences. These were reviewed regularly.
Audits were carried out to ensure the service was of high quality and the provider engaged people, their relatives and staff in giving their views about how the service could improve.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 5 July 2019 and this is the first inspection.
Why we inspected
This was a planned inspection as a newly registered service.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.