The Care Quality Commission
  • Doctor
  • Independent doctor

Victoria Road Medical Centre

Overall: Good read more about inspection ratings

229 Victoria Road, Aston, Birmingham, B6 5HP (0121) 328 0359

Provided and run by:
Birmingham Circumcision Services

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Victoria Road Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Victoria Road Medical Centre, you can give feedback on this service.

25 February 2023

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Victoria Road Medical Centre (also known as Birmingham Circumcision Service) on 25 February 2023 as part of our inspection programme and to provide a rating for the service.

The service had never been inspected or rated previously.

The service provides circumcision to children and adults for therapeutic and non-therapeutic reasons. The service is offered on a private, fee paying basis only, and is accessible to people who choose to use it.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of the provision of surgical procedures.

The service had a registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The provider had developed appropriate policies and processes to keep people safe from harm. We saw that policies were followed as intended and treatment was provided in a way that kept patients safe.
  • Patients received effective care and treatment that met their needs.
  • A plastic surgeon with over 40 years’ experience, carried out the circumcision procedure.
  • The provider carried out clinical audits and requested patient/parent feedback to monitor the effectiveness of the service.
  • Staff dealt with patients/parents with kindness and respect and involved them in decisions about their care.
  • From patient/parent feedback we viewed, we saw that patient/parents/carers were extremely positive about the service and would recommend the service to their friends and family.
  • Clinicians consulted with the child (where appropriate) to obtain their consent to the procedure as well as consent from both parents/carers.
  • The service organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centred care.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services