Fauld House Nursing Home

We found the following examples of good practice.

• The provider had discussed their visiting procedure with relatives. This contained details of the booking system to ensure there was time between visits to complete a thorough sanitisation of the visiting area.

• When visits had been restricted other methods were used to ensure people continued to have contact with their loved ones such as, video calls and window visits.

• The environment was well maintained and clean. Additional cleaning had been implemented to lower the risk of cross transmission.

• Risk assessments had been completed to ensure people and staff in high risk groups were supported to remain safe.

• Staff were supported by the registered manager during periods of anxiety and staff had been signposted to external wellbeing services.

Further information is in the detailed findings below.