Updated 10 March 2020
Harley Street Specialist Limited is located on the 1st floor at 127 Harley Street, London W1G 6AZ. It is a private treatment clinic which carries out non-surgical aesthetic gynaecology, genital rejuvenation and hair restoration. The service does not treat children. There are two Doctors that perform these treatments.
The service is open Monday to Friday 9am to 7pm and Saturday from 9am to 4pm.
Website:
Harley Street Specialist Limited was inspected on the 25 October 2019. The inspection team comprised a lead CQC inspector and a GP Specialist Advisor.
We carried out this comprehensive inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of the preparation for the inspection we also reviewed information provided to us by the provider.
During the inspection we utilised a number of methods to support our judgement of the services provided. For example, we asked people using the service to record their views on comment cards, interviewed staff, observed staff interaction with patients and reviewed documents relating to the service.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.