The Care Quality Commission
  • Doctor
  • GP practice

Hillingdon Health Centre

Overall: Good read more about inspection ratings

4 Freezeland Way, Hillingdon, Uxbridge, Middlesex, UB10 9QF (01895) 234440

Provided and run by:
Dr Atul Mehta

Important: The provider of this service changed - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Hillingdon Health Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Hillingdon Health Centre, you can give feedback on this service.

13/02/2020

During an inspection looking at part of the service

We carried out an announced focused inspection of this service on 13 February 2020.

This inspection focused on the following key questions: safe and well-led to follow-up on a breach of regulation identified at the previous inspection in February 2019 and to assess a change in leadership of the service.

When this service registered with us in July 2019, it inherited the regulatory history and ratings of its predecessor. Because of the assurance received from our review of information prior to the inspection we have made a judgement that the previous rating for the key questions effective, caring and responsive has not changed.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Establish an active patient participation group to work with practice staff to improve the quality of care and outcomes for patients.
  • Ensure risk assessments are carried out to cover all aspects of health and safety.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care