• Care Home
  • Care home

Marwood Residential Home

Overall: Good read more about inspection ratings

57 Ashby Road, Shepshed, Loughborough, LE12 9BS (01509) 600625

Provided and run by:
Precious Care Homes Ltd

Important: The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 15 July 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by one inspector and an Expert by Experience.

An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Marwood Residential Home is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Marwood Residential Home is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

What we did before inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with three people who used the service and five relatives. We spoke with eight members of staff including the provider, registered manager, deputy manager, senior care workers, care workers, housekeeping and kitchen staff. We reviewed a range of records including three people’s care records. We looked at three staff files and a variety of records relating to the management of the service and policies and procedures in place.

Overall inspection

Good

Updated 15 July 2022

About the service

Marwood Residential Home is a residential care home providing accommodation and personal care for to up to 24 people in one adapted building. At the time of our inspection there were 21 people using the service.

People’s experience of using this service and what we found

People were placed at the centre of the service and received good quality person centred care. People’s preferences and wishes were respected, and care was delivered by kind and compassionate care workers.

People’s needs were assessed and risks to their health and wellbeing were managed safely. People were safe and protected from harm and abuse. Medicines were administered as prescribed and food and fluids ensured people were well nourished.

Every person, relative, staff member and health professional who provided feedback spoke positively about all aspects of the service. The service had proactive relationships with any person who was involved with people’s care and treatment.

Staffing levels ensured people received timely care. Staff were recruited safely and were competently trained and experienced to carry out their roles to provide safe care.

The provider and registered manager had full oversight of the service and took their roles and responsibilities seriously. They were present at the service daily to ensure the managers and staff received appropriate support.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for the service under the previous provider was good, published on 12 October 2017.

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Marwood Residential Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.