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Mayfair Residential Care Home Ltd Requires improvement

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Requires improvement

Updated 20 November 2020

Mayfair Residential Care Home Limited is a care home providing personal care and accommodation for up to 19 older people some of whom may be living with a dementia related condition.

We found the following examples of good practice.

• The service had measures in place to observe people and staff for signs and symptoms of the coronavirus. Both staff and residents had their temperatures taken daily and visitors were checked prior to admission into the service.

• All visits were escorted to ensure infection prevention and control procedures were followed. A separate entrance and exit were used for visitors, staff completed cleaning of all areas visited after visitors left the building.

• Staff supported people to communicate with their families. The service had recognised individual preferences of communication, such as; hand written letters, postcards and socially distanced visits outside the building. This reduce the risks of the virus being transmitted within the care home.

• The service had communicated well with people and their relatives, so they understood the current risks and were able to make informed choices.

Further information is in the detailed findings below.

Inspection areas

Safe

Requires improvement

Updated 20 November 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 20 November 2020

Caring

Good

Updated 20 November 2020

Responsive

Good

Updated 20 November 2020

Well-led

Requires improvement

Updated 20 November 2020