About the service Beechwood - Care Home with Nursing Physical Disabilities is a residential care home which provides accommodation and personal or nursing care to adults with a range of support needs. The home can accommodate up to 27 people in an adapted building, across two floors. At the time of this inspection there were 17 people using the service.
People’s experience of using this service and what we found
People were happy with the care they received and felt safe living at the home. Staff were recruited safely and there were enough staff to keep people safe. Staff were trained to administer medicines safely and were assessed regularly to make sure they were competent. The home was clean and infection prevention and control measures were in place.
People were supported by staff who received an induction and a range of ongoing training, to ensure they had the right knowledge to support people effectively. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by kind and caring staff, who knew people well. People were actively encouraged to be involved in decision making around their care. People were treated with dignity and respect, and their independence promoted.
Staff knew people’s needs and preferences, which meant people received personalised care that was responsive to their needs. Risks to people were assessed and minimised, to help them remain safe from avoidable harm. We found complaints were managed appropriately.
The service had a positive and inclusive culture. The provider regularly sought feedback from people and staff, in order to continuously drive improvements. A range of audits were carried out regularly to assess the quality of the service and to ensure people received good quality care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was requires improvement (published 14 August 2019). Since this rating was awarded the registered provider has changed. We have used the previous rating to inform our planning and decisions about the rating at this inspection.
Why we inspected
This was a planned inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively. This included checking the provider was meeting COVID-19 vaccination requirements.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.