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Abbeycliffe Residential Care Home Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 24 March 2021

Abbeycliffe Residential Care Home (known as Abbeycliffe) is a residential care home providing personal care to 29 people aged 65 and over at the time of the inspection. The service can support up to 40 people.

Abbeycliffe is one building over two floors, accessible by a lift. All bedrooms are single occupancy with an en-suite toilet. People shared the adapted bathrooms / shower rooms. The home has a large lounge and separate dining room.

We found the following examples of good practice.

¿ A pod, with an external door and an intercom system, had been built into part of the lounge area to enable safe visiting by relatives over the winter.

¿ People had been supported to isolate during the recent COVID-19 outbreak. Designated staff on each shift supported those people who had tested negative to reduce the risk of cross infection.

¿ During the outbreak, PPE stations were positioned throughout the home so staff had easy access to PPE whenever they went into a person’s bedroom. Clinical waste bins were available in each bedroom and all laundry was kept separate to reduce the risks of cross contamination.

¿ All staff we observed were wearing their PPE correctly. Staff had received training in infection control and the donning and doffing of PPE. Observations of the use of PPE and hand hygiene were completed by the registered manager and infection control champion.

¿ The home said they were well supported by medical professionals, local authority infection control team and the clinical commissioning group (CCG).

Inspection areas

Safe

Requires improvement

Updated 24 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 24 March 2021

Caring

Good

Updated 24 March 2021

Responsive

Requires improvement

Updated 24 March 2021

Well-led

Requires improvement

Updated 24 March 2021