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Alison House CareHome Limited Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 14 January 2021

Alison House Care Home provides personal care and accommodation to people aged 65 and over. The service can support up to 29 people and at the time of the inspection 11 people were living at the home.

We found the following examples of good practice.

• The visiting policy and procedure in place had been shared with relatives. This contained details of the booking procedure to ensure visits were carried out safely and there was time allotted to sanitise the visiting areas afterwards.

• When visits had been restricted other methods were used to ensure people continued to have contact with people that mattered to them such as, video/telephone calls and window visits. The registered manager kept in regular contact with relatives to provide updates on their relatives’ wellbeing.

• Staff were cohorted across the service to reduce the risk of cross infection. When additional staff were used to cover shortages there was a procedure in place to ensure they only worked at Alison House.

• The environment was well maintained and clean. Additional cleaning had been implemented to lower the risk of cross transmission of infection.

• Staff had received extra training for the use of Personal Protective Equipment (PPE). The registered manager carried out competency checks to ensure staff were following the guidelines when supporting people.

• Staff were supported by the registered manager during periods of anxiety and staff had been signposted to external health and wellbeing services.

Inspection areas

Safe

Good

Updated 14 January 2021

Further information is in the detailed findings below.

Effective

Good

Updated 14 January 2021

Caring

Good

Updated 14 January 2021

Responsive

Good

Updated 14 January 2021

Well-led

Good

Updated 14 January 2021