Mobile Cardiac Service

We carried out an inspection of Mobile Cardiac Service using our comprehensive methodology on 6 August 2022 to 12 August 2022. The service had not been previously inspected.

Our inspection was announced. We gave the provider short notice of the inspection date to ensure their availability on the day.

This was the first time we inspected the service. We rated it as good because:

• The provider was up to date with mandatory training and had the right qualifications, skills, training and experience to keep patients safe and to provide the right care and treatment.
• The provider had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well.
• The provider provided good care and treatment. They monitored the effectiveness of the service. Key services were available to suit patients' needs.
• The provider treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
• The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
• Leaders had the skills and abilities to run the service. The service had a vision for what it wanted to achieve and a strategy to turn it into action.