The Care Quality Commission
  • Dentist
  • Dentist

Grimethorpe and Shafton Dental Practice

Cemetary Road, Grimethorpe, Barnsley, South Yorkshire, S72 7ND

Provided and run by:
TSJ Smile Limited

Important: The provider of this service changed - see old profile

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 8 April 2025.

We found the practice had met regulations.

Infection control procedures in place were effective.

The practice had systems to identify and manage risks. On the inspection day, we identified areas needing improvement. The provider acted promptly and submitted evidence showing the actions taken.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients’ care and treatment was provided in line with current guidance.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

The practice ensured equipment was safe to use and maintained and serviced according to manufacturers’ instructions.

 

Grimethorpe and Shafton Dental Practice is part of TSJ Smile Limited, a dental group provider. The practice is in Barnsley and provides mainly NHS dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, at the practice.

The practice had 4 treatment rooms.At the time of our inspection, there was a total of 13 staff, of which there were 3 dentists, 3 dental nurses, 2 dental therapists, 2 receptionists, 2 administrators and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, 1 dental therapist, 1 receptionist, 1 administrator and the practice manager.

10 November 2015

During a routine inspection

We carried out an announced comprehensive inspection on 10 November 2015 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this practice was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this practice was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this practice was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this practice was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations.

Background

Grimethorpe and Shafton Dental Practice is situated in the Grimethorpe area of Barnsley. It offers mainly NHS treatment to patients of all ages but also offers private dental treatments. The services include preventative advice and treatments and routine restorative dental care. Treatment and waiting rooms are all on the ground floor of the premises.

The practice has four surgeries, a decontamination room, a waiting area and a reception area. The practice is fully accessible for patients with disabilities.

There are three dentists, two dental nurses (one of whom is a trainee), two receptionists and a practice manager. They are also supported by a practice administrator.

The opening hours are Monday to Friday 8-30am to 6-00pm.

The practice owner is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.

On the day of inspection 19 patients provided feedback. The patients were positive about the care and treatment they received at the practice. They told us they were treated with dignity and respect in a clean and tidy environment, informed of treatment options, were able to make appointments in a timely manner and were made to feel comfortable and relaxed.

Our key findings were:

  • The practice had systems in place to assess and manage risks to patients and staff including infection prevention and control, health and safety and the management of medical emergencies.
  • Patients were involved in making decisions about their treatment and were given clear explanations about their proposed treatment including costs, benefits and risks.
  • Oral health advice and treatment were provided in-line with the ‘Delivering Better Oral Health’ toolkit (DBOH).
  • We observed that patients were treated with kindness and respect by staff. Staff ensured there was sufficient time to explain fully the care and treatment they were providing in a way patients understood.
  • Patients were able to make routine and emergency appointments when needed.
  • The practice had a complaints system in place and there was an openness and transparency in how these were dealt with.
  • There were clearly defined leadership roles within the practice and staff told us that they felt supported, appreciated and comfortable to raise concerns or make suggestions. Staff received training appropriate to their roles.

There were areas where the provider could make improvements and should:

  • Aim to repair the tear in the upholstery of the dental treatment chair in surgery three.

Aim to record on the Legionella risk assessment when it has been reviewed.