Kenric Li Also known as The Group Practice

Updated 14 July 2022

Background to Dr Kenric Li (also known as The Group Practice)

Dr Kenric Li (also known as The Group Practice) provides an independent GP service from a clinic in Kensington. The service is provided to a registered list of patients and is available to children and adults. The service offers primary care consultations including cervical screening; childhood immunisations and travel health advice and vaccinations.

The staff team comprises a male lead GP, one female part-time salaried GP, two part time female practice nurses, a practice manager and reception staff. The service is located in a converted shop front property with consultation rooms occupying the ground floor and basement.

The lead GP and lead practice nurse are available by mobile telephone when the practice is closed and patients are advised they can call at any time if they experience an emergency. The lead GP and lead practice nurse carry out home visits when appropriate. The clinic is open Monday to Friday from 9:00am to 5:00pm.

Updated 14 July 2022

This service is rated as Good overall (last inspection June 2018, unrated).

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

Dr Kenric Li (also known as The Group Practice) provides an independent GP service from a clinic in Kensington. The clinic is open Monday to Friday from 9:00am to 5:00pm. The staff team comprises a lead GP, one part-time salaried GP, two part time practice nurses, a practice manager and reception staff.

We carried out an announced comprehensive inspection at The Group Practice on 6 June 2022 as part of our inspection programme.

Our key findings were:

• The lead GP strove to deliver and motivate staff to succeed. There was support across all staff and a common focus on improving quality of care and patient’s experiences.

• There was an open culture in which safety incidents were highly valued as integral to learning and improvement. This included analyses of safety incidents to highlight instances where protocols had worked as intended.

• People had comprehensive assessments of their needs, which included consideration of clinical needs, mental health, physical health and wellbeing.

• Monitoring and reviewing activity enabled staff to understand risks and gave a clear, accurate and current picture of safety. For example, the provider regularly undertook Infection Prevention and Control Audits.

• There was openness and transparency when dealing with complaints.

• We noted some of the provider’s governance documents were not version controlled and so it was unclear if the protocols they referenced were current.

• Safeguarding vulnerable adults, children and young people was given priority.

The areas where the provider should make improvements are:

• Take action to ensure that written policies and procedures are regularly reviewed.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care