7 April 2022
During a routine inspection
About the service
Chippings is a residential care home providing personal care to up to six people. The service provides support to people living with a range of learning disabilities including autism. At the time of our inspection there were six people using the service. The home accommodates six people in one adapted building.
People’s experience of using this service and what we found
Right Support: People had maximum choice and control of the care they received. Staff encouraged people to be as independent as possible in their day to day lives. People’s needs were assessed thoroughly and reviewed regularly. People received support with their food and drink to ensure a balanced, healthy diet. We saw staff encouraged people to make choices about what activities they wanted to take part in. People were supported to maintain relationships that were important to them.
Right Care: People received person-centred care by staff who respected people’s human rights. Staff were knowledgeable of people’s individual likes, dislikes, preferences and hobbies. People’s risks were monitored and managed well by staff. People received good support with their medicines and the home was kept safe from the risk of infection.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Culture: The culture of the home was inclusive and empowering for the people living there. Staff and the registered manager encouraged this to continue to be the expectation at the home. The registered manager supported staff who in turn felt confident to complete their roles to their upmost ability. People were supported by kind and caring staff. Staff encouraged people to be independent and respected their privacy.
Staff felt supported by the management, and managers completed regular quality assurance checks to ensure the standard of good care was maintained.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 9 May 2019 and this is the first inspection. The last rating for the service under the previous provider was Good, published on 11 January 2017.
Why we inspected
We undertook this inspection to assess that the service is applying the principles of Right support right care right culture. This inspection was also prompted by inspection scheduling and the fact it had not been inspected since the change of provider.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.