255 Lichfield Road

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Requires improvement

Our view of the service

255 Lichfield Road is a 28 bed long stay rehabilitation service for males and females. The service consists of two four bedded enhanced recovery and rehabilitation units for people who may require more intensive and structured support and twenty self contained bungalows that enable people to live independently with additional therapeutic structure where needed.

We carried out an on site assessment on the 29 and 30 July 2025 and asked for and reviewed data relating to the assessment.

We carried out this inspection as it had not been inspected since December 2017. At the last inspection we rated the service as good overall and good in all key questions.

We rated the service as good overall. The hospital was clean, well maintained and care was delivered in a suitable environment which focussed on rehabilitation and community living. Staff completed risk assessments for patients and updated these regularly. Care plans guided safe practice. People were supported to have choice and control and were involved in planning their care and could give feedback on their care.

However,

We found 1 breach of regulation in relation to good governance. The provider had not ensured CQC were notified of a change of manager, had not ensured that staff received appropriate supervision to enable them to carry out their duties and did not have effective communication systems and processes, that staff understood, to enable escalation of requests for additional staff.

We have asked the provider for an action plan in response to the concerns found at this assessment.