The Care Quality Commission
  • Doctor
  • GP practice

Dr Aamer Khan Also known as The City Medical Practice

Overall: Good read more about inspection ratings

Whetley Medical Centre, 2 Saplin Street, Bradford, West Yorkshire, BD8 9DW (01274) 256213

Provided and run by:
Dr Aamer Khan

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Dr Aamer Khan on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Dr Aamer Khan, you can give feedback on this service.

19 September 2019

During an inspection looking at part of the service

We carried out an inspection of Dr Aamer Khan (The City Medical Practice) on 19 September 2019. This was due to the length of time since the last inspection. Following our review of the information available to us, including information provided by the practice, we focused our inspection on the following key questions:

  • Are services effective and well led?

Because of the assurance received from our review of information we carried forward the good ratings for the following key questions:

  • Are services safe, caring and responsive?

We based our judgement of the quality of care at this service on a combination of:

• what we found when we inspected

• information from our ongoing monitoring of data about services

• information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • Patients received effective care and treatment that met their needs and was delivered in line with current legislation and evidence-based guidance.
  • There were clear responsibilities, roles and systems of accountability to support good governance.
  • Feedback from patients was positive about the friendliness and helpfulness of all staff at the practice.
  • Clinical staff gave patients time to be involved in their care and treatment decisions.
  • The practice organised and delivered services to meet patients’ needs. Many staff were fluent in a wide range of locally spoken community languages. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centred care, with a focus on education and learning.

Whilst we found no breaches of regulations, the provider should:

  • Continue with efforts to review and improve the uptake of childhood immunisations.
  • Continue with efforts to encourage eligible patients to participate in breast and bowel screening programmes.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

11 November 2014

During a routine inspection

Letter from the Chief Inspector of General Practice

We inspected Dr Aamer Khan, The City Medical Practice, on the 11th November 2014 as part of our new comprehensive inspection programme. We have rated the practice as good.

Our key findings were as follows:

  • The practice offered proactive, personalised care to meet the needs of the older people in its population.

  • An advanced nurse practitioner had been recruited to improve the management of long term conditions.

  • The practice was proactive in monitoring and recalling children for scheduled immunisations.

  • Women were given advice and information to encourage them to participate in cervical screening programmes.

We saw several areas of outstanding practice including:

  • The practice had a register of patients with complex care needs and a relatively high use of other health and social care services. These patients were offered priority access to appointments and advice so as to minimise the use of emergency services.
  • The practice had employed staff with both clinical expertise and language skills appropriate for the predominantly Asian and East European population. Eleven different languages were spoken by the staff and health advice information was available in Urdu, Bengali, Gujarati and English.
  • One of the GPs had completed additional training in psychiatry and the practice liaised with mental health support workers to increase the number of patients with mental health concerns who received physical health checks.

However, there were also areas of practice where the provider needs to make improvements.

The provider should:

  • Put in place procedures to check that patients referred for a hospital appointment had been followed up and an appointment arranged.

  • Update the practice complaints procedure to include the correct contact details for the Care Quality Commission and Parliamentary and Health Ombudsman.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

30 May 2014

During an inspection looking at part of the service

Our inspection on 17 October 2013 found the provider had not carried out appropriate recruitment checks. Following the inspection the provider wrote to us and told us they would take action to ensure they were compliant with these essential standards.

At this inspection we found that improvements had been made, the provider had reviewed their policies and procedures. These documents provided staff with the actions they must take to ensure only suitable staff were employed at the practice.

17 October 2013

During a routine inspection

We observed staff speaking with people on the telephone and in person. We saw staff were friendly and polite and offered choices to patients. We found that people who used the service were treated with dignity and respect. We spoke with two people who used the service. One person said "it's very clean," and another person said "clean and tidy".

People who used the service were protected against the risk of abuse. Staff received training in abuse awareness and protecting children and vulnerable adults. The policies and procedures were available to all staff in relation to safeguarding.

We found people were protected from the risk of infection as treatment was delivered in a clean and hygienic environment.

There was an effective complaints system in place. Complaints people made were responded to appropriately.

However we found there was no recruitment and selection processes in place and there was not a policy for the recruitment and selection of personnel.