• Care Home
  • Care home

Marian House Care Home

Overall: Good read more about inspection ratings

100 Kingston Lane, Uxbridge, Middlesex, UB8 3PW (01895) 253299

Provided and run by:
Sisters of the Sacred Hearts of Jesus and Mary CIO

Important: The provider of this service changed. See old profile

Latest inspection summary

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Our current view of the service

Good

Updated 16 August 2025

Marian House Care Home is a ‘care home’ without nursing for up to 26 older people. At the time of our assessment, 19 people were living at the service. The care home is for the nuns who are Sisters of Sacred Hearts of Jesus and Mary. There are also places available for other older women. This is a female only care home.

The assessment included an unannounced visit to the service on 9 September 2025.

The last rating for this service was good (published 13 September 2019). This assessment was carried out because of the length of time since our last rating. At this assessment the rating has remained good.

Staff assessed people’s needs and planned their care. However, some care plans needed updating to provide greater clarity about people’s needs when these had changed. The environment was clean, although some practices increased the risk of the spread of infection. We discussed these issues with the registered manager, and they agreed to make improvements.

People using the service were safely cared for. Staff assessed risks and created plans to mitigate these. People received their medicines in a safe way and as prescribed.

There were enough staff to keep people safe and meet their needs. Staff had the training and information they needed to provide good quality care.

Staff worked with other professionals to make sure people stayed healthy. Staff monitored people’s health and wellbeing.

People took part in a range of activities. The service provided people with religious and spiritual support. People had enough information about the service.

The provider had systems to monitor and improve the quality of the service and to learn when things went wrong. Staff worked in partnership with other organisations to provide holistic care.

People's experience of the service

Updated 16 August 2025

People had a good experience living at the service. They told us the staff were kind, caring and polite. People enjoyed the atmosphere and the religious aspects of the home. Comments from people included, “I like being here. It feels like home”, “We are like a family” and “The staff always smile and make you feel welcome.” We observed staff caring for people well and being attentive to their needs. People told us they could discuss their care with staff. They explained staff offered them choices. Some people told us they would like more opportunities to discuss the service with the management team and to have more contact with them. We shared this feedback with the registered manager.

Visitors told us people received good quality care. Visitors were made welcome and felt part of the community. A visitor commented, “I find staff extremely courteous. They are never rushed and always professional.”