We carried out a review of the data available to us about Portland Lodge on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Portland Lodge, you can give feedback on this service.
Portland Lodge is a care home providing accommodation for up to 19 people, some of whom are living with dementia or a mental health need. At the time of our inspection, there were 19 people living in the service. Portland Lodge is an extended property providing all single bedrooms and suitable communal facilities.
People’s experience of using this service and what we found
People told us they were happy living at Portland Lodge and felt supported to live their lives in the way they wished to do so. Staff were observed to treat people with kindness and compassion.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff supported people and showed an understanding of equality and diversity and people were treated with dignity, and their privacy was respected. People were supported to be as independent as possible.
External health and social care professionals were very positive about the care and support provided by the staff and registered manager. The registered manager and staff worked with other external professionals to ensure people received effective care.
Staff knew how to keep people safe from harm. People told us they felt safe. Infection prevention and control measures were in place and followed by staff.
Staff were recruited safely, and sufficient numbers were employed to ensure people's care and social needs were met. Staff had received appropriate training and support to enable them to carry out their role effectively.
Risk assessments and management plans were completed for people and the home environment
to ensure safety.
People received their medicines safely and as prescribed.
People and staff were positive about the management of the service and told us the registered manager was very supportive and approachable. Any concerns or worries were listened to, addressed and used as opportunities to make improvements to the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 10/10/2018 and this is the first inspection.
The last rating for the service under the previous provider (Isle of Wight Care Limited) was Good, published on 13 February 2019.
Why we inspected
This was a planned inspection based on the length of time since registration.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.