We carried out a review of the data available to us about Aeon Nursing Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Aeon Nursing Ltd, you can give feedback on this service.
Aeon Nursing Limited is a domiciliary care agency that is registered to provide personal care and treatment of disease, disorder or injury. At the time of our inspection they were providing care and treatment to one person in their own home.
People’s experience of using this service and what we found
There were systems in place to safeguard people from abuse. Risks to people were assessed and monitored. Recruitment processes were robust and there were enough staff working at the service. Medicines were managed safely. There were prevention control measures which sought to keep people safe from infection. There had been no incidents or accidents but there were systems in place to ensure lessons were learned when things went wrong.
People’s needs were assessed before they used the service. Staff were supported through induction, training, and supervision. There was specialist training to ensure people’s needs were met. People were supported with nutrition and hydration. Staff worked with other agencies, including health professionals, to provide effective care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. There were consent agreement and people’s choices and decisions recorded.
Policies and procedures at the service supported equality and human rights and staff understood these rights. People expressed their views and had input into their care. People's privacy and dignity were respected. People were encouraged to be independent.
Care plans were personalised and provided instruction so staff could provide people with care in a way they preferred. People’s communication needs and preferences were recorded. People knew how to make complaints and the service responded appropriately when complaints were made. The service could support people at end of life.
The service provided person centred care. Staff knew their roles and responsibilities. People and staff were able to feedback about the service and be involved with decision making about their care. The service worked with others to the benefit of people receiving care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 20/06/2019 and this is the first inspection.
Why we inspected
This was a planned inspection based on potential risks highlighted by CQC systems.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.