21 July 2015
During a routine inspection
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr A K Choudhary & Dr S R Danda’s practice on 21 July 2015.
Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
- Urgent appointments were available the same day.
- The practice had good facilities including disabled access which included a lift to allow access to first floor consulting rooms.
- Information about services and how to complain was available. The practice sought patient views about improvements that could be made to the service, including having a patient participation group (PPG).
- The practice proactively sought to educate their patients to manage their medical conditions and improve their lifestyles by having additional in house services available. These included visiting professionals such as Age UK.
- There were systems in place to reduce risks to patient safety for example, infection control procedures.
- Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles.
- The practice made good use of audits and had shared information from one of their audits with other practices to promote better patient outcomes.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice