Medical Centre, GB Taekwondo

This service is rated as Good overall. This service has not previously been inspected.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good

We carried out this comprehensive inspection at The Medical Centre, GB Taekwondo under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

The Medical Centre, GB Taekwondo provides a specialist sports focused medical services for 20 elite athletes at the GB Taekwondo Centre of Excellence on Ten Acres Lane in Manchester. Dr Adrian Lim is the CQC registered sole provider. The service is available three days a week on Mondays, Wednesdays and Fridays. Patients may contact Dr Lim via the telephone at any other reasonable time. Patients are encouraged to use their own GP for general medical services; however Dr Lim will provide treatment for some minor conditions which are not sport related. Other specialist sports related services are also available on site, such as physiotherapy, these services are not subject of this inspection.

Our key findings were:

• The service is free to patients and is funded by the UK sports bodies.
• The service had systems to manage risk so that safety incidents were less likely to happen.
• The service routinely reviewed the effectiveness and appropriateness of the care it provided. However, this was not always fully documented.
• The service ensured that care and treatment was delivered according to evidence-based guidelines.
• Medical records were well maintained and comprehensive.
• The service involved and treated people with compassion, kindness, dignity and respect.
• Patients could access care and treatment from the service within an appropriate timescale for their needs. Patients told us access to the service was excellent.
• There was a focus on continuous learning and improvement, some systems and audits were in the process of being fully developed.
• Information about services and how to complain was available. We found the systems and processes to manage and investigate complaints were in place.
• The service proactively sought feedback from patients.

The areas where the provider should make improvements are:

• Formalise measures for ensuring emergency medicines and oxygen are within dates for safe use and temperature sensitive medicines remain within recommended levels.
• Review process for monitoring and recording safety alerts.
• Continue to develop and increase clinical audit to monitor and improve safety and performance.
• Review and update the service's safeguarding policy.
• Review the system for keeping patient's own GP updated with medical treatments.
• Develop a system to more formally record patient consent.

Dr Rosie Benneyworth BM BS BMedSci MRCGP Chief Inspector of Primary Medical Services and Integrated Care