Archived: Auriel Lodge

Updated 16 July 2021

This was a targeted inspection to check on a specific concern we had about infection control and how the service managed the impact of Covid-19.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by one inspector.

Service and service type

Auriel Lodge Limited is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Notice of inspection

We gave the service 48 hours’ notice of the inspection. This was because it is a small service and we needed to be sure that the provider or registered manager would be in the office to support the inspection. Inspection activity started on 7 and ended on 10 June 2021. We visited the care home on 10 June 2021.

What we did before inspection

We reviewed information we already had about the service. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We used all of this information to plan our inspection.

During the inspection

We were not able to talk to the person who used the service because they were not communicating verbally. However, we spoke with one member of care staff and the registered manager. We observed how staff provided care and communicated with people.

We reviewed a range of records. This included one person's care records and a variety of records relating to the provider's policies, procedures and medicine administration records.

After the inspection

We continued to seek clarification from the provider to validate evidence found. We looked at training data and quality assurance records.

Updated 16 July 2021

About the service

Auriel Lodge provides nursing and personal care to adults in a care home. The home can support up to three people and at the time of the inspection, one person was using the service.

People’s experience of using this service and what we found

People felt safe in the service. Risk assessments were completed, and appropriate equipment provided to ensure people were safe. Staff knew what actions to take to ensure people were protected from harm.

People were confident that their medicines were managed safely. Staff administered and audited medicines ensuring that people received their medicines as prescribed by their doctors.

The service was clean, and systems were in place to mitigate the impact of Covid-19.

The management structure was clear, and the service worked with health and social care professionals. Staff had a good knowledge of equality and diversity ensuring people were treated without any form of discrimination.

Rating at last inspection

This service was registered with us on 09 April 2019 and this was the first inspection.

Why we inspected

The inspection was prompted in part due to concerns received about infection control and how the service managed the impact of Covid-19. A decision was made for us to inspect and examine those risks.

CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.

We found no evidence during this inspection that people were at risk of harm from this concern.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.