• Dentist
  • Dentist

The Endodontic Practice

15 Penn Hill Avenue, Parkstone, Poole, Dorset, BH14 9LU (01202) 735015

Provided and run by:
Rootex Limited

Important: The provider of this service changed. See old profile

All Inspections

25 February 2014

During a routine inspection

Patients were treated with respect and understood the treatment options available to them. People told us, "The service is excellent", and "It's excellent treatment".

Patients were able to choose appointment times that suited their needs. We saw that patients were given appropriate information regarding their treatment plan.

There were appropriate arrangements in place to deal with foreseeable emergencies.

Patients who used the service were protected from the risk of abuse because the provider had taken reasonable steps to idenify the possibility of abuse and prevent abuse from happening.

There were effective infection control processes in place and people were cared for in a clean, hygienic environment. Instruments used in dental treatment were decontaminated in accodance with approved guidelines. Equipment was checked daily and maintained in accordance with manufacturer's guidelines.

Patients were treated by staff who were supported to deliver treatment safely and to an appropriate standard.

Patients were asked for their views on how the service was run. The provider had effective systems in place to identify, assess and manage risk associated with the service.