Archived: Academy of Health and Diet

Updated 27 May 2020

Academy of Health and Diet Leigh provides medical treatment for weight loss, it is one of two clinics registered for this provider.

• The clinic comprises of a reception and waiting area and two consulting rooms.
• The clinic is open Tuesdays from 1:00pm until 8:00pm.
• There is a registered manager one doctor, two nurses and two receptionists.

How we inspected this service

We spoke to the registered manager, doctor and receptionist. We reviewed a range of documents including medical records. To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Updated 27 May 2020

We carried out an announced comprehensive inspection at Academy of Health and Diet Leigh as part of our inspection programme to rate the service.

Academy of Health and Diet Leigh is a private clinic that provides medical treatment for weight loss for adults over the age of 18. One of two services with this provider.

The owner of the service is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

10 people provided feedback about the service. All the feedback was positive. Patients told us that staff were helpful and professional. The premises were clean and hygienic. Patients told us their questions were answered and they felt respected.

Our key findings were:

• Patients felt information was explained and they were treated with respect.
• The clinic was clean and tidy.
• The audit process was not fully effective.
• Staff training had not been updated.
• The provider obtained patient feedback via a survey.

The areas where the provider should make improvements are:

• Improve the audit process to include completion of audits listed in the audit schedule.
• Improve staff training including infection prevention control, chaperone and fire safety.
• Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available.

Dr Rosie Benneyworth BM BS BMedSci MRCGPChief Inspector of Primary Medical Services and Integrated Care