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Inspection Summary


Overall summary & rating

Good

Updated 15 May 2021

About the service

Beechfield Court is an extra care housing service which can support up to 75 people. People using this service lived in their own flat within a large building, or in a bungalow within the grounds of the main building. Beechfield Court provides a service to people with a range of needs including those living with physical health needs, mental health conditions and/or dementia type conditions.

Not everyone living at Beechfield Court received personal care. The Care Quality Commission only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of this inspection 61 people were in receipt of a personal care service.

People’s experience of using this service and what we found

Staff followed safeguarding procedures. There were enough staff on duty. People were happy with their care. Care records were person-centred. Improvements to medicine records were carried out following feedback during inspection. Guidance for infection prevention and control needed to be further embedded.

Good improvements had been made since the last inspection. Staff said they felt supported. Procedures to monitor the quality of the service were in place. We made a recommendation about monitoring systems for medicines and infection prevention and control. Surveys had been carried out and reflected the positive care which people received.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was requires improvement (published 1 April 2020). The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

We carried out an announced comprehensive inspection of this service on 18 February 2020. A breach of legal requirements was found. The provider completed an action plan after the last inspection to show what they would do and by when to improve safe care and treatment in relation to medicines.

We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions Safe and Well-led which contain those requirements.

The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service has changed from required improvement to good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Beechfield Court on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Requires improvement

Updated 15 May 2021

The service was not always safe.

Details are in our safe findings below.

Effective

Good

Updated 15 May 2021

Caring

Good

Updated 15 May 2021

Responsive

Good

Updated 15 May 2021

Well-led

Good

Updated 15 May 2021

The service was well-led.

Details are in our well-led findings below.